Related Publications

Selected publications from research organizations and the professional literature related to performance measurement and improvement.

Hospital Survey Shows Improvements In Patient Experience
M. N. Elliott, W. G. Lehrman, E. H. Goldstein et al.
Health Affairs, November 2010 29(11):2061-7  — View Publication
Improving Patient Satisfaction with Pain Management Using Six Sigma Tools
E. DuPree, L. Martin, and R. Andersen
Joint Commission Journal on Quality and Patient Safety, July 2009 35(7)  — View Publication
Physician Communication and Patient Adherence to Treatment--A Meta-Analysis
K. B. Haskard Zolnierek and R. M. DiMatteo
Medical Care, August 2009 47(8):826–34.  — View Publication