Intermountain Health Care's McKay-Dee Hospital Center
Driving Down Readmissions by Caring for Patients the "Right Way"
McKay-Dee Hospital Center in Ogden, Utah, part of the Intermountain Healthcare System, had readmission rates in the lowest 3 percent of hospitals across the nation for all three clinical areas reported to the Centers for Medicare and Medicaid Services (CMS) for the selection period, and its heart failure and pneumonia readmission rates were within the best 1 percent of hospitals reporting.
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Memorial Hermann Memorial City Medical Center
Excellence in Heart Attack Care Reduces Readmissions
Memorial Hermann Memorial City Medical Center, in Houston, Texas, achieved superior readmission rates in two of the three clinical areas reported to the
Centers for Medicare and Medicaid Services. Its readmission rate for patients with acute myocardial infarction and pneumonia surpassed the best 10 percent of hospitals in the country for the selection period. Its readmission rate for heart failure was not as strong, outperforming the national average only by a narrow margin.
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Mercy Medical Center
Reducing Readmissions Through Clinical Excellence, Palliative Care, and Collaboration
Mercy Medical Center in Cedar Rapids, Iowa, had readmission rates in the lowest 3 percent among U.S. hospitals in all three clinical areas—heart attack, heart failure, and pneumonia—reported to the Centers for Medicare and Medicaid Services for the selection period.
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Reducing Hospital Readmissions--Lessons from Top-Performing Hospitals
Significant variability in 30-day readmission rates across U.S. hospitals suggests that some are more successful than others at providing safe, high-quality inpatient care and promoting smooth transitions to follow-up care. This report offers a synthesis of findings from four case studies of hospitals with exceptionally low readmission rates—McKay-Dee Hospital in Ogden, Utah; Memorial Hermann Memorial City Medical Center in Houston, Texas; Mercy Medical Center in Cedar Rapids, Iowa; and St. John’s Regional Health Center in Springfield, Missouri. Hospitals’ environments contribute to their capacity to reduce readmissions. The four hospitals studied are influenced by the policy environment, their local health care markets, their membership in integrated systems that offer a continuum of care, and the priorities set by their leaders.
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St. John’s Regional Health Center
Following Heart Failure Patients After Discharge Avoids Readmissions
St. John’s Regional Health Center has very low readmission rates for heart attack, heart failure, and pneumonia—the three conditions for which hospitals report readmission rates to the Centers for Medicare and Medicaid Services. Its rates are better than the top 10 percent of hospitals reporting.
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