Reid Hospital and Health Care Services
Dedicated Surgical Care Improvement Team Guides Changes at Reid Hospital and Health Care Services
Reid Hospital and Health Care Services is a high performer on process-of-care, or core measures. The measures, developed by the Hospital Quality Alliance HQA, relate to achievement of recommended care in four clinical areas: heart attack, heart failure, pneumonia, and surgical care. This case study focuses on Reid's achievement in providing recommended care to surgical patients in order to reduce the risk of a hospital-acquired infection.
Performance Improvement Strategies
- Multidisciplinary teams--including physicians, nurses, pharmacists, quality staff, IT staff, and administrators--work together to improve surgical care
- Surgeons managing the inpatient and outpatient operating rooms can earn quarterly bonuses for achieving SCIP and other targets
- Computer system aligns physicians’ orders with hospital standards, and provides nursing alerts about the timing of critical care
