Fairview Southdale Hospital
Efficiency Through Quality and Innovation
Fairview Southdale Hospital was recognized as one of 13 "Highest Value Hospitals" by the Leapfrog Group in 2008, based on efficiency scores that took into account quality of care as well as resource utilization. The hospital, which was selected from nearly 1,300 hospitals that had voluntarily submitted data, received a top efficiency score for all four conditions/procedures examined: coronary artery bypass graft, percutaneous coronary interventions, treatment of acute myocardial infarction, and pneumonia care.
PERFORMANCE IMPROVEMENT STRATEGIES
Administrators provide strong support for clinical and process improvement through a triad leadership structure (with physician, administrator, and operational leaders).
Southdale hires and nurtures administrators and physician champions who are committed to improving the quality of care.
The hospital enhances its staff capacity by creating nurse training opportunities, using a capacity alert process, sharing staff resources across departments to meet demand, and using hospitalists and intensivists to improve quality and efficiency.