National Top 10%

	Q2/17-Q1/18	Q3/16-Q2/17	Q4/15-Q3/16	Q2/15-Q1/16	Q4/14-Q3/15	Q2/14-Q1/15	Q1/14-Q4/14	Q4/13-Q3/14
Percent of Patients Highl...Percent of Patients Highl...	84.00 %	83.00 %	83.00 %	82.00 %	83.00 %	82.00 %	82.00 %	82.00 %
Doctors Always Communicat...Doctors Always Communicat...	88.00 %	89.00 %	89.00 %	89.00 %	89.00 %	89.00 %	89.00 %	89.00 %
Nurses Always Communicate...Nurses Always Communicate...	87.00 %	87.00 %	87.00 %	87.00 %	87.00 %	86.00 %	86.00 %	86.00 %
Patients Always Received ...Patients Always Received ...	83.00 %	80.00 %	80.00 %	80.00 %	80.00 %	80.00 %	79.00 %	78.00 %
Staff Always Explained Ab...Staff Always Explained Ab...	75.00 %	74.00 %	74.00 %	73.00 %	74.00 %	73.00 %	74.00 %	74.00 %
Pain Was Always Well Cont...Pain Was Always Well Cont...	N/A	77.00 %	78.00 %	78.00 %	78.00 %	78.00 %	77.00 %	77.00 %
Patient's Room Always Kep...Patient's Room Always Kep...	74.00 %	75.00 %	75.00 %	75.00 %	76.00 %	75.00 %	75.00 %	75.00 %
Patient's Room and Bathro...Patient's Room and Bathro...	86.00 %	85.00 %	85.00 %	84.00 %	84.00 %	84.00 %	84.00 %	84.00 %
Patients Given Informatio...Patients Given Informatio...	92.00 %	92.00 %	92.00 %	91.00 %	91.00 %	91.00 %	91.00 %	91.00 %
Patients Would Definitely...Patients Would Definitely...	84.00 %	84.00 %	83.00 %	83.00 %	83.00 %	84.00 %	83.00 %	84.00 %
Patients who "Strongly Ag...Patients who "Strongly Ag...	62.00 %	61.00 %	61.00 %	61.00 %	61.00 %	60.00 %	61.00 %	60.00 %