Q2/17-Q1/18 | Q3/16-Q2/17 | Q4/15-Q3/16 | Q2/15-Q1/16 | Q4/14-Q3/15 | Q2/14-Q1/15 | Q1/14-Q4/14 | Q4/13-Q3/14 | |
Percent of Patients Highl...Percent of Patients Highl... | 73.11 % | 73.05 % | 72.69 % | 72.10 % | 71.86 % | 71.38 % | 71.30 % | 71.25 % |
Doctors Always Communicat...Doctors Always Communicat... | 80.92 % | 81.35 % | 81.31 % | 81.15 % | 81.27 % | 81.25 % | 81.26 % | 81.28 % |
Nurses Always Communicate...Nurses Always Communicate... | 80.21 % | 80.27 % | 80.15 % | 79.85 % | 79.70 % | 79.47 % | 79.43 % | 79.36 % |
Patients Always Received ...Patients Always Received ... | 68.63 % | 67.18 % | 67.68 % | 67.77 % | 67.45 % | 66.65 % | 66.84 % | 66.99 % |
Staff Always Explained Ab...Staff Always Explained Ab... | 65.16 % | 64.92 % | 64.84 % | 64.61 % | 64.56 % | 64.55 % | 64.65 % | 64.70 % |
Pain Was Always Well Cont...Pain Was Always Well Cont... | N/A | 70.54 % | 70.68 % | 70.61 % | 70.83 % | 70.72 % | 70.73 % | 70.81 % |
Patient's Room Always Kep...Patient's Room Always Kep... | 59.68 % | 60.15 % | 60.50 % | 60.27 % | 60.28 % | 60.11 % | 60.11 % | 59.96 % |
Patient's Room and Bathro...Patient's Room and Bathro... | 74.79 % | 74.33 % | 73.95 % | 73.52 % | 73.40 % | 73.28 % | 73.33 % | 73.45 % |
Patients Given Informatio...Patients Given Informatio... | 87.52 % | 87.70 % | 87.57 % | 87.29 % | 86.92 % | 86.71 % | 86.62 % | 86.55 % |
Patients Would Definitely...Patients Would Definitely... | 72.39 % | 72.51 % | 72.53 % | 72.22 % | 72.18 % | 71.96 % | 71.99 % | 72.08 % |
Patients who "Strongly Ag...Patients who "Strongly Ag... | 53.23 % | 52.62 % | 52.44 % | 52.36 % | 52.46 % | 52.32 % | 52.33 % | 52.36 % |